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Très Chic Boutique to bid adieu

by Brandon Darnell, published on April 17, 2012 at 7:05 PM

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Midtown’s Très Chic Boutique announced this week that it will close its doors for good after 18 years in business.

Owner Susan Tiesing, 53, said she decided to shutter the business by the end of May due to the impact of the economy as well as her need to be in Oroville to be with a family member in poor health.

“I left my shop with my worthy store manager, and I think in this tough economy you can’t expect your business to continue on without you there,” Tiesing said. “Although I think she did a good job, I wasn’t there to manage it myself.”

The shop, located at 2228 J St., specialized in prom dresses and clothing for special occasions.

Tiesing said this is the first year she has seen online sales take a large cut of her business, and though she said she heard “horror stories” from customers coming in to shop at the last minute when they were unhappy with their online orders, it made it hard for the business to run properly.

“I have to price cut to get them to stay,” she said. “I lose my profit margin, and you should never stay in business if you’re forced to cut your prices to the point where you’re selling at basically your cost just to keep them coming in.”

Despite closing the store, Tiesing said she enjoys owning the business and plans to reopen the business when the economy turns around – but likely not in Midtown.

She said the city’s removal of parking meters and switch to computerized pay boxes about three or four years ago caused many of her customers from outlying areas to stop shopping in the district.

She said she believes the city’s removal of the familiar coin-operated parking meters in favor of the new pay boxes caused confusion among some of her customers, who aren’t accustomed to using them. She added that the quick ticketing done by parking enforcement officers drove them off.

Lauren Lundsten, owner of Swanberg’s for Men: Hawaiian Shirts & More, located at 2316 J St., said he saw the same decline in business once the parking meters were uprooted.

“I bet we lost 10 percent of our business at that point,” he said. “The system chases away business.”

Lundsten said he would like to see the time limit on the street parking increased to two hours from one hour, but even that wouldn’t solve the issue.

“A lot of my customer base is seniors,” he said. “The pay boxes can be confusing, and if they get a ticket, it’s $52. I’m lucky if I can sell them a $20 shirt. A lot of them – if they get a ticket, that’s the last time they’ll shop downtown.”

In business for the past 15 years, Lundsten said he is sad to see Très Chic Boutique close.

“She’s been here for quite a while, and like me, she has a niche business,” he said. “It comes in seasons, and it’s hard to pay for those lean months when the good months aren’t very strong. I feel like I’m swimming upstream.”

Midtown Business Association Executive Director Elizabeth Studebaker said that the organization is working with the city to develop better parking options – including working out a system to have private office lots be available to the public after hours and on weekends.

“I sincerely feel it’s a negative thing for Midtown that Très Chic Boutique is closing,” Studebaker said. “They have a long history of being a well-established business here.”

As the boutique winds down its business, Tiesing said she will be putting the store’s inventory on sale starting Thursday.

“I’m choosing a time when I have a very good inventory so my sale will be full of great finds for my customers and not just odds and ends,” she said. “I’ve been down here for a long time, and I will miss it.”

Brandon Darnell is a staff reporter for The Sacramento Press. Follow him on Twitter @Brandon_Darnell.

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JWS
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April 18, 2012 | 12:13 AM
It is fundamentally unfair to charge people to park on the streets in some areas of the city and not in others. According to Wikipedia parking meters have been challenged in court many times for many many years, but are considered legal if the parking meters are used for purposes of parking regulation and not for revenue purposes. Does anyone believe that the city is NOT using the parking meters primarily for revenue purposes? I think the Midtown/Downtown businesses should sue the city for loss of revenue and for the removal of the parking meters altogether. Why not start the parking meter revolt here in Sacramento? If the city is worried about losing revenue then let them find other ways to make up the loss rather than continue to impose a burdensome tax on only some of it's residents.
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Zen
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April 18, 2012 | 8:11 AM
If you remove parking from the core you will find every state worker and office worker who pays for parking now park on the street. Then watch as office and building owners struggle to pay their bills and residents who park in the area also find trouble parking during the day.....etc. Its more complicated than it appears.
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JWS
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April 18, 2012 | 9:31 AM
Who said anything about removing parking from the core? Didn't you read the above article which clearly states that many Midtown business believe that the new parking meters are driving away customers right now? Besides you could still impose time limits and ticket drivers. BTW i am a resident and have a small business in Midtown so I know what's going. If you remove parking meters everywhere how is that going to remove parking? Right now downtown office workers take advantage of unmetered parking spaces in the neighborhoods. I don't see how removing parking meters will make that any worst. In fact, it might improve the situation. I guess in an effort to keep the state jobs concentrated downtown the state was not required to provide adequate parking for it's employees. Maybe that's something that needs to be addressed but that's another topic.
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April 18, 2012 | 10:20 AM
Hi JWS,

Just a note of clarification: The business owners I talked to were upset about the coin-fed parking meters being removed in favor of the computerized pay boxes. They said they saw business decline when the parking meters were taken out, but we did not discuss whether paid parking itself is an issue for business. Perhaps there's another article in that.
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JWS
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April 18, 2012 | 11:05 AM
Thanks for clarifying that Brandon. As someone who has had experience with this problem I can tell you that many customers find new meters confusing and are a deterrent to business. However, when we had the old meters it's was still a problem- it was just not as bad. I think we all generally accept an idea or practice until enough people realize the fallacy of the argument or 'logic' behind it.

The arguement for metered spaces on designated city streets is that it encourages turnover, allowing more people access to high-demand parking spaces. But turnover can be achieved by having time limits. And if those parking meters are driving away customers and decreasing the demand then what's need for them- other than to collect revenue?

Some cities have realized that a retail district can benefit without the use of on-street parking meters, that there's a direct positive correlation when potential customers aren't charged to visit a certain section of town. And many thriving cities around the world never had them to begin with. Of course, some dubious businesses like pay-parking lot operators would scream. But there is nothing in the constitution stating that every city must have metered parking. This may be a good time to consider the elimination of parking meters on certain streets as an incentive to stimulate retail growth during an economic recession.


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April 18, 2012 | 11:54 AM
Another one bites the dust. Too bad. If the parking meters are in part to blame for the demise of their business then I don't see why they couldn't take legal against the city. Only dumb people think parking meters are good for the environment and good for business. Wake up people. They are only good for extracting money from resident and visitors to our central districts.
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April 18, 2012 | 12:48 PM
If central city businesses want to gain more business and not have to worry about parking meters, why not stay open past 6 PM? So many Midtown businesses are shuttered by 5 or 6 PM that a working person who wants to visit them has to either rush there on a lunchbreak or take a vacation day to visit a store. Evening hours would let central city residents who work during the day shop in their own neighborhood, and for customers who drive, parking meter enforcement and time limits stop after 6 PM. It would also take advantage of the growing amount of evening foot traffic from the central city's dining and nightlife options.
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JWS
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April 18, 2012 | 2:24 PM
I bet most of the customers to Tres Chic shopped during the day or on Saturdays. Most people have things to do after work -like cook dinner or they just want to get home and relax - not shop. Besides keeping a shop open late usually isnt that profitable. Most people don't shop for clothes on the weeknights and you would have to pay for more employees. See William your simplistic solution is not a solution at all. Why not just get rid of the parking meters altogether? Or at least make parking free on Saturdays.
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April 18, 2012 | 2:27 PM
William do you or have you ever owned or run a business in Midtown/Downtown? Your suggestion is typical of people who do not really understand the problem. There are many businesses that operate best during the 9-6 hours. Staying open later would not help them at all.
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April 18, 2012 | 3:50 PM
Most of my shopping is done after 7 PM, so if you are not open, your store is out of play for my shopping dollars.
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April 18, 2012 | 8:09 PM
I haven't run a Midtown storefront business but have lived in the neighborhood for a long time. I walk through the neighborhood every day, and see more foot traffic in the evenings than I do in the daytime, even on weekends. I walk home from work and very commonly stop and shop on my way home, if the stores are still open! Tens of thousands people live in the central city--that neighborhood is their home. And if they can't get the goods and services they need during the hours they are home, they have to get in their cars and drive to other parts of the city to meet those needs--and thus end up spending their money outside their neighborhood.

I'd rather not have to do that, I suppose. I'd rather spend 100% of my disposable income in the central city, at businesses in my neighborhood, or as close to it as I can manage.

I suppose the example comes from places like Melrose Avenue in Los Angeles--not the super expensive end, but the funkier end that actually reminds me a lot of J Street, with a business street adjacent to residential neighborhoods. A lot of the boutiques and shops are open as late as 10 PM, because there is evening foot traffic and people visiting the neighborhood. Not every business can do that, I suppose--but many could, and could make better money doing it.
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April 18, 2012 | 10:59 PM
Good suggestions. I have no employees. I'd stay open til 9pm if we had sales. Customers can call and I'll stay open late. Our rents are up maybe a little, shipping is way up, cost of goods is up 10%, parking enforcement chases away business. We have asked for free parking on Saturdays, the city doesn't care. Mall shoppers can relax and shop, on J street the meeter is running. Foot traffic?
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April 19, 2012 | 8:10 AM
Maybe it's worth it to talk to small business districts in other cities--not in small towns with no foot traffic, but big cities like Sacramento--and find out how they attract customer traffic even though they have metered parking? Because I'm pretty sure all of them do.
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April 19, 2012 | 12:54 PM
I have to agree with you about staying open later. I get off work around 6 p.m. and by the time I get home and back out the door to run errands most places are closed!
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JWS
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April 20, 2012 | 11:28 AM
Maybe if they had more daytime customers they could afford to stay open later for you. It's amazing how many of you are completely clueless to the reality of the local retail market.
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April 18, 2012 | 2:30 PM
Actually, my husband and I have several times tried to "make it" to several businesses in Midtown after work and weren't able to. It usually takes two to three attempts (more if there is some political bru-ha-ha going on at the Capitol) and then half the time you find that they don't have what you were looking for anyway.
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edited on  April 20, 2012 | 11:33 AM
I am all for later hours evak but there's not a culture of night shopping here. Besides the chain stores in the suburban malls can better afford to stay open later than the small locally-owned shops.
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April 18, 2012 | 2:38 PM
By making "doing away with pay parking" your pet issue, you only guarantee a lifetime of frustration. It ain't gonna happen.
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April 18, 2012 | 4:46 PM
That's a typical Sacramento response to just about anything 'unconventional'. But you are probably right in saying that all metered parking would never be done away with. However, changes can be made and should. Why couldn't meters be removed from certain retail areas of Midtown? Why couldn't Saturdays be free throughout Downtown and Midtown? I think that's a good idea. At least we should be having a real civic dialog on this issue. Our economy is being damaged by the city's transportation and parking mismanagement.

And I hope you wonderful late-night shoppers can understand that your behavior may not be typical of the customers who frequent many of the shops? And as was pointed out earlier, for some people it's not always profitable to stay open late.
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April 18, 2012 | 8:10 PM
Mark: Please, give us some examples of these urban, urbane cities where street parking is free during the daytime.
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April 20, 2012 | 1:30 AM
When I lived in Asia, in a city with over 10 million people and I don't think I ever saw a parking meter.
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April 20, 2012 | 7:56 AM
How many of those 10 million people used vehicles other than cars to get to work? And how many of the downtown businesses had free parking lots?
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April 20, 2012 | 12:37 PM
Tens of thousands more cars in a city of twenty times the size, and much better public transport options? I'd say there's a very safe bet that the percentage of people driving to work was a lot smaller! And that's the point I'm trying to make--part of what drives the high demand for parking spaces is the number of cars dealing with a limited amount of supply.

About New York vs. Oklahoma City: What was Oklahoma City's transit mode share in 1935 vs. New York's in 1951? Did Oklahoma City have multiple heavy commuter rail lines and a subway?

It's not "curious" why suburbs were offering free and abundant parking while downtowns were installing parking meters--the two are directly related to the rise of public roads and highways that made the automobile, and the automobile suburb, possible in the first place. Big parking lots in the suburbs are practical because land is cheap and abundant--you're converting former farmland or wildland (or floodland, in our case), which is inexpensive, into parking lots. Land in downtowns is inherently far more expensive, because its supply is limited but its demand is high. When populations shifted to the suburbs after World War II (primarily because of massive federal subsidy) automobiles became the primary way to move back and forth. That takes a heck of a lot more space than moving people back and forth with public transit, and public transit doesn't work very well in low-density suburbs. Suddenly there's a flood of cars and nowhere to park! Even demolishing multiple city blocks often wasn't enough to solve the problem, because the city blocks are enormously expensive and the buildings on them represent huge investments that can't simply be sacrificed for parking.

Plenty of private employers downtown don't provide parking either--if you work at the Downtown Plaza mall, for instance, you are expected to buy a monthly pass to park downtown. Parking structures are expensive--on the order of $50,000 per parking space--and triples the amount of space needed for a building, since a parked car takes up more than three times the average space an office worker takes up per employee.

I'd agree that traffic management in the last 60 years has been absolutely dreadful for cities--because it is based around having people live in one part of town, work in another part, and shop in yet another part, requiring a car to get between them!
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April 20, 2012 | 1:22 PM
Well I'm not sure what point you are trying to make. Of course, being a real big city it had much better public transport options but there were also tens of thousands more cars on the streets than Sacramento has.

Parking meters were first installed in Oklahoma City in 1935 when it had a population of only abound 200,000. New York City didn't get their first parking meter until 1951! So I simply don't buy the line that need for parking meters correlates directly with the demand for the parking space. And I find it curious that the parking meter was being installed in the cities just around same the time the suburbs were offering tons of free and abundant parking.

Maybe I am in the minority here but I don't think traffic management in the last 60 years has been at all good for cities. Nor would I listen to the parking consultants who are paid by the manufacturers of those ridiculous kiosks and the private parking lot operators.
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edited on  April 20, 2012 | 3:47 PM
The percentage of people driving to work vs taking public transport shouldn't have anything to do with it. Your 'logic' is already breaking down sir. But try as your might to get me to drink the Kool Aid I am not going to. I fully understand the reasoning behind needing to turnover the spaces. I'm not against time limits or even meters on streets with the very highest demand. However, those stupid machines are literally killing business where there's really no need for them- from a turnover standpoint.

Are you employed by the city and therefore derive part of your income from this downtown user tax? If not I don't see how you can seriously defend them. Maybe my crusade is in vain. Maybe what people say about Sacramentans is really true.
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April 20, 2012 | 6:28 PM
The percentage of people driving to work vs. taking public transit or walking is absolutely critical to what we're discussing here. Nobody using public transit, walking or biking to work in the central city needs a parking space! Neither does someone taking those transit modes to shop.
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KES
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April 18, 2012 | 6:27 PM
I wonder how many people who are now embroiled in an argument about parking... ever bought a prom dress or a sparkly bracelet at Tres Chic?
It was a delightful little store, a pleasure even if window-shopping was the only activity that made sense for me personally. I'm sorry to see it s frilly, glittery window display go.
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April 20, 2012 | 12:30 AM
Well being that I'm a man I really had no reason to buy a prom dress or sparkly bracelet but I think it's pretty funny that with your question you are implying that we who are talking about the parking meters (which was cited in the article as one of the reasons it and other businesses have had problems attracting and keeping customers) have no reason to speak if we didn't shop there and support the store- since you then go on to say that window-shopping was the only activity that made sense for you personally.
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April 19, 2012 | 10:42 AM
I'm very sorry to see Susan close after so many years. She has hired and trained many young women in Sacramento. One of the sad parts of this economy is the lack of job opportunities for those first time employees in high school or just out and some seniors that have been squeezed out of the work place. And the loss to small wholesalers and start up companies that rely on smaller shops like Tres Chic and Swanbergs.
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edited on  April 19, 2012 | 12:29 PM
Suburban shops can offer "free parking" because the land is cheap and building owners provide their own private parking lots (maintained by the building owner.) Or they are located in places where few people live and fewer visit, resulting in a low demand for street parking--and low customer traffic.

In the central city, land is expensive, and about 100,000 people want to park where there are only 20,000 street parking spaces. Tens of thousands of people live here, often people who prefer to live in a neighborhood where they can walk or bike to shopping areas. Tens of thousands more visit in the evenings, bringing money to spend. They are here to experience city life, something the suburbs simply don't offer, and generally they do so in the evening. If they do so during the day, people familiar with life in cities realize that paying for parking is an inescapable fact of life--it's simply a matter of supply and demand. A visitor planning on spending hundreds of dollars on dinner, drinks, theater, artwork, designer clothes or fancy furniture isn't going to blink at spending a few dollars on parking.

Midtown will never be able to out-suburb the suburbs--but we can out-urban the heck out of them! Cities offer an experience that the suburbs simply can't match--but only if the stores are open.
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edited on  April 20, 2012 | 11:09 AM
To imply that people who don't fancy our new meters or the aggressive ticketing are bumpkins who aren't familiar with real city life is both condescending and wrong. I actually despise that attitude because it not how real city folks see it- rather it's how sub-urban wannabe urbanites in city planning departments see it. Not that I think you are one of those people. If we live in a largely suburban city, where people are used to free parking, then we should try and make people's "city experience" as enjoyable and hassle-free so they'll come back and spend more money. Of course, we can't nor should we try to out suburb the suburbs but I don't get how you think parking meters is a sign of a real city. I would think an historian would know better.
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April 20, 2012 | 8:08 AM
Every urban region in the United States is surrounded by suburbs! Chicago, New York, Los Angeles, San Francisco--they all have auto suburbs, which is why they have so much traffic, they don't have free parking, and they all use meters or other sorts of parking enforcement. It's not something unique to Sacramento. And yes, most of the people in most of those cities drive to get downtown, which creates the enormous demand for parking exactly where land prices are highest.

Again, limited supply and high demand means either a higher price or shortages. Parking meters and other forms of parking management are a sign of high parking demand, and an effort to manage that demand. In the same way, buildings tend to be taller, denser and built to lot lines in central cities because land is expensive and higher density helps manage that demand. It also makes those neighborhoods more walkable.

In all of those cities, parking is generally free in the suburbs, and outer suburban neighborhoods, but it is metered and regulated downtown. They all gripe about parking, how much it costs, and how hard it is to find a spot. But they continue going downtown, because downtown has things they want that they can't get elsewhere. That doesn't make them bumpkins--it makes them customers and visitors and friends.

Likewise it is in Sacramento--the person griping to a downtown shopkeeper about how they're never coming back downtown after this trip because of parking costs will almost certainly make the same gripe on the next trip, and the trip after that, and the trip after that, and so on.
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April 20, 2012 | 11:06 AM
We are all aware of the differences between the older more densely built environments and the later suburban ones. Nor did I ever say or imply that this situation is unique to Sacramento. But just because everybody's doing never seemed like a good argument to me nor my grandmother.

I am sorry but the 'logic' behind the supply and demand argument (which is also not very original) is flawed. Meters are really about collecting revenue. That's why the city doesn't give a damn if it hurts some business and imposes an unequal burdensome tax on only certain citizens and sections of town. Most of the people running the show don't deal with the parking meters on a regular basis. If they did there would be any.

And I hate to break it to you but a lot of people aren't rushing to get downtown because it has things they want that they can't get elsewhere.
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April 20, 2012 | 12:40 PM
Stores are about collecting revenue too--why should I have to pay for a meal in a restaurant? They should just provide it free! Why should I have to pay for clothes at Tres Chic--if she just started giving out free clothes, she'd have more business, right?

Those are ridiculous examples, of course--as is the idea that parking should be "free" (that is, that government should subsidize it.) You are no more entitled to "free" parking than you are to "free" food or "free" clothes. If a downtown business owner wants to open a store with a parking lot, that is their right to do so, and some do. If they don't want to provide their own parking, why should the government be forced to subsidize parking for their customers?
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April 20, 2012 | 1:57 PM
You are right those are ridiculous examples. Maybe you should reexamine your argument. Do you not realize that the government (meaning we taxpayers) are already forced to subsidize the suburban lifestyle- with freeways, commuter light-rail line and buses? Since my taxes pay for all the streets whether those streets are located downtown or in Natomas why should I not be entitled to free parking if I'm paying for it? By that logic then all streets in the city should have parking meters on them.
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April 22, 2012 | 2:30 PM
Personally, I prefer the newer parking meters than the old ones because, unlike the old models, they take more than just quarters and I don't carry a roll of quarters with me everywhere I go. That said, I have to say that I don't see how once can't view parket ticekting as revenue for the City? When I see the meter person walking down the street at 5 minutes to 6 pm (when you don't have to pay the meter) to see who he can catch, you have to wonder. I know they're just doing their job, but there were times when I got stuck being able to pay with only quarters, not having quite enough and getting that ticket I wouldn't have had I arrived just 5 minutes earlier. I don't know what the answer is for the midtown shops, which I love and only do my Christmas shopping at, but I have to agree with one of the folks above, you'd have people parking there all day and then we'd have a situation such as you do in San Francisco - extremely difficult to find street parking in ANY neighborhood. Sorry to see Tres Chic close its doors.
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April 24, 2012 | 5:46 PM
It is a shame to see a small business close. Cities and towns should do their best to keep these operations afloat. Unfortunately this seems to be the way of the world these days.
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