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Thumbs down to the city of Sacramento

by Rhonda Erwin, published on March 28, 2012 at 2:42 AM

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Today I was given the middle finger and told “F**k you” by the City of Sacramento!

I awoke thinking it is going to be a good day. I headed out the door to work at 6:30am.

Some people are fortunate and wake up with a simple Things to Do list. I am not as fortunate. I am from the low income community and we often wake up with a Struggles to Endure, Battles to Fight List hopes to endure another day list.

Recently I have gone to various government offices and watched some within the city, county and state offices treat many low income residents as if they were voiceless, powerless and not worthy of being treated with respect.

I am low income. I believe whenever we have concerns we should also have a voice. When we have a voice we can disarm aggression - remain in the spirit of love- and arm ourselves with power.

With all the struggles I face on a daily basis I have to have a voice to disarm the mounting pain which can cause aggression. When my son was sentenced to prison his county/ state funded court appointed attorney looked me in the eyes and actually said, “F**k you”.

I am not privileged. I am in a community divided into victims and suspects, aggression, pain and anger surrounds me. I am trying to raise a son who will live in this city and I do it mourning the deaths of so many others that I love.

Too many of our children are dying prematurely. Too many of us are drowning, suffocating without a voice. I refuse to die in pain and let my struggles be buried with me.

I am trying to raise my son to know freedom and not live or die in a California prison.

I am teaching my son the pen is mightier than the sword. I am teaching him he is entitled and worthy of respect. I am teaching my son there is power in having a voice.

With all the struggles I face throughout the day, being a low income resident, I will not start my day being told “F**k You” by a City Employee.

When you are a city, county, state employee what you do on your own time in your own vehicle is your business. When you are in a city, county, state office or vehicle you no longer simply represent yourself --you represent the city or county of Sacramento.

This morning I attempted to enter the right lane to merge onto the freeway. I put my blinker on and when it was safe I attempted to merge into the right lane.

Suddenly I noticed a white city truck speeding up in an attempt to not let me in front of him. I couldn’t believe the driver would deliberately make me miss the freeway entrance because he did not have the courtesy to allow me to merge onto the lane.

The city truck sped up in efforts to prevent me from merging onto the freeway. Fortunately the driver behind the city truck allow me to enter the lane.

As I drove onto the freeway I entered into the left lane. I noticed the white city truck was in the right lane with several cars in front of him. We waited for one car to merge onto the freeway per green light.

My turn arrived and now this time I am in front of the white city truck. The driver sped up close to the back of my car. As we entered Interstate 5 he raced on the side of me. I looked over and this man, appearing filled with anger, rage, leaned toward his passenger window threw his arm towards my direction with his middle finger pointed at me stating ‘F**k You”

What the driver of the truck didn’t know is that I was not going to yell and cuss back at him. I have too many battles to fight, too many struggles to endure, bigger fish to fry, too much heartbreak. I was not going to throw my middle finger back at him or yell ‘F**k you”

I simply reached over to my purse and grabbed my camera. After witnessing so much from so many government workers I now carry my camera wherever I go. For me, “The pen (accompanied by photographs) is mightier than the sword”

I have respect for many city officials, departments, events, services and employees. And I do not believe we, as city residents have to tolerate disrespect by city, county, state government employees while they are representing the government office.

If he was in his own vehicle and raced up close to me, flipped me off and said “F**k you” I would not write this opinion.

The aggressive and angry man was in a City truck therefore he represented the City of Sacramento. And I will not be flipped off and told “Fu*k you” by the city of Sacramento.

Thumbs down to the City of Sacramento.

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March 28, 2012 | 7:11 AM
Well. did you capture the shot?
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March 28, 2012 | 9:00 AM
No, I did not capture the shot, I did not expect the driver to behave as he did. Once I saw his conduct I took out my camera but once I began taking pictures he left me alone and no longer behaved poorly.
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March 28, 2012 | 9:20 AM
Oh C'mon; Whatr's wrong with her pointing out that the city might be hiring some people with loose control. A city employee is not allowed to make inappropriate gestures while conducting city business. The employer is the final point of reference. Most people would hold an employer responsible for actions like this. A consumer has an option to complain, and to take their business elsewhere. A resident can only complain and hold the employer responsible where a municipality is the employer. Employees are an extension of you when you are an employer. If they cause damage; you pay it.
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March 28, 2012 | 10:44 AM
Thank you Mr Rodrigues; I completely agree with your most. I don't think Hunnicutt would feel the same way if it were him or her (or someone that they liked lol) that it happened too. I think it's just personal. Hunnicutt made the same types of personal attacks/ remarks towards me when I stood up for the homeless. I do appreciate you taking the time to look beyond me and look at the action of the city employee. I agree "Employees are an extension of you when you are an employer. If they cause damage; you pay it. " and heck integrity matters! If he were not in the city truck I never would have written about it. But he was in District 8 on Meadowview and I hope my councilmember reads it and sees to he understands the behavior will not be tolerated when he is in the city vehicle. He can display this behavior when he wants in his own personal vehicle and on his own personal time.
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March 28, 2012 | 9:04 AM
This is ridiculous. You can't blame the entire City of Sacramento for one bad driver. Good lord, what's next? Judging everyone that's low income based on one online rant about nothing?
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edited on  March 28, 2012 | 6:50 PM
MarcRonson, you certainly are entitled to your opinion and perhaps you feel you can't blame the city of sacramento but I can... And as far as what's next- well I don't know depends on what happens. When I had an issue with one law enforcement officer and wrote about it my concerns were addressed... It's not personal; it's business. But I don't expect you to understand... Have a nice day
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March 28, 2012 | 9:09 AM
Wait, so is your son in prison or not? I am confused. P.S. Sacramento has a lot of crappy drivers so this city employee may well be one of them. Then again, you may be a crappy driver as well.
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March 28, 2012 | 10:11 AM
She didn't say her son was in prison, but seemed to me to be saying she was trying to set an example as to how he should address his government's percieved failings by using the pen, as opposed to lashing out with methods that bring incarceration
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March 28, 2012 | 10:13 AM
Quote: "When my son was sentenced to prison...."
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March 28, 2012 | 10:24 AM
OK, I missed that...
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March 28, 2012 | 11:02 AM
Yes, Mr Rodrigues, actually you are right, " she was trying to set an example as to how he should address his government's perceived failings by using the pen, as opposed to lashing out with methods that bring incarceration" Thank you again, you were able to see beyond what was on the surface. That is impressive.
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March 28, 2012 | 11:03 AM
As for the other comments, I have two sons, three children. The one I fought to keep alive in this city is incarcerated. My other two adult children have never been arrested, in juvenile hall or in jail. I am determined to teach my younger son to use the pen as opposed to the aggression often shown in communities where the city negligence is a contributing factor to the violence, crime...

I've had similar attacks form Curmudgeon on another subject it doesn't bother me. I have bigger fish to fry, sharks to go after; heck I'm not concerned with a guppy swimming on websites.
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edited on  March 28, 2012 | 11:14 AM
new guy in sac: My bad; I didn't think you'd be confused or that difficult to understand I've previously written about both of my sons. I do have more than one son. Yes he could be a crappy driver but when in the city truck he should not flip off and yell f**k you to city residents. Yes, perhaps I am a crappy driver, but I did not flip him off or curse at him. If you condone his behavior or just don't like me that is your right. You are entitled to your opinion. Thank you
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March 28, 2012 | 11:40 AM
Sorry, I don't generally follow your family saga in articles you've written so I didn't know how many kids you have. I'm not condoning anyone's behavior, I'm just pointing out that Sacramento has a lot of crappy drivers so its possible you were both at fault although he should not have flipped you off. I also think you are blowing this way out of proportion and a simple call to his city department would have been a better move rather than writing this article and attempting to make the city employee an example of some greater problem with the entire City of Sacramento.
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March 28, 2012 | 1:20 PM
newguyinsac: Thanks for your opinion. Have a great day
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March 28, 2012 | 10:09 AM
This is the best first sentence ever written in the history of journalism.
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March 28, 2012 | 10:21 AM
Rhonda, whether you are a whiny complainer or not is not the real issue here. I'll tell you I have complained about city employees too, but it's been a while. Maybe a couple decades. I used to live downtown right by the dump when they used to actually use the dump. One day I was almost run down by a garbage truck who ran a stop sign, and then proceeded to run all of the stop signs while speeding back to the dump. I followed the truck all the way into the dump. The passenger bailed at the entrance, to his car, so he could get to his second job on time. (Garbagemen were allowed to go home after the route was finished, whether it was 4 hours or 8). I demanded to see the guys supervisor, but was browbeaten and denied at first. ( why are you picking on the poor garbageman mentality). when I was insisited, a person came over and identified himself as his supervisor. A little later this proved to be false, and I made another complaint on that one too.
Bottom line, not only were the actions of the city employees unsafe and disrespectful, they were unlawful. Complaining like that is the only method I know to get the city to correct their actions. And once again, those ARE the actions of the city when their employees perform them
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March 28, 2012 | 11:21 AM
Mr Rodrigues, thank you for sharing yoru experience. I truly appreciate it. I respect the fact that you did not say, "it is what it is" and allow the worker to disrespect you. I respect the fact that you took action and requested his superiors... I agree the city employee actions were unsafe, disrespectful and unlawful. And if we want change we have to voice our concerns -whether it is deemed as complaining or whining- heck I've read many complaints and remarks considered whinny from some of those attacking my concern. But closed mouths don't get fed... If we want change into the behavior we have to comment on it... Thank you again, and I agree, "And once again, those ARE the actions of the city when their employees perform them"
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edited on  March 28, 2012 | 11:04 AM
How does your son's felonious conduct relate to in any way what you allege that the city worker did to you?
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March 28, 2012 | 11:22 AM
Comments in this conversation have been removed due to violation of our terms of use.
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March 28, 2012 | 11:29 AM
PocketGOPer: lookly loo; lol are you finding only what you’re looking for?? I'm curious lol, are you doing damage control? Do you think I may use this as a platform to discuss city law enforcement officers when some may act inappropriately? I've often read your comments and wondered if you are in fact with SPOA. If you are making an attempt to discredit me for a future comment I may write towards the mayor or LE, I won't be silenced. I'm from the low income community I've been attacked in person --attacking me on a comment forum is a walk in the park for me. The difference between the protected members of our society and the unprotected is that we (the unprotected) can take a lickin and keep on tickin.. The driver of the truck knows what he did… I am not alleging anything. I’m stating fact. And if you’re doing damage control, you can’t silence me truth is my strength and pain is my voice.
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March 28, 2012 | 11:09 AM
Thanks for everyone's participation in the conversation. Please remember to stay on topic and please refrain from personally attacking one another.

If you have any questions about our terms of use, don't hesitate to reach out to us at support@sacramentopress.com.
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edited on  March 30, 2012 | 5:47 AM
So she can dish it out, but she can't take it, can she? The double standards....
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March 30, 2012 | 11:33 AM
I never complained to Casey or anyone about any comment written towards me. I take it from the source it comes from and chose to take heed or disregard. Their are no double standards as i told you previously on another article, If I couldn't run with the big dogs I wouldn't get off the porch. I really don't care what you say about me, because when you say it you actually show your character as well. Curmudegeon, you are not my enemy and I am not yours. I apologize if my article or comments upset you; it was not my intention. I wish you a good day
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March 28, 2012 | 11:10 AM
Why is the license plate Photoshopped? I can read the vehicle's identifying numbers on the tailgate.
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March 28, 2012 | 11:36 AM
We did our best to blur out the identifying evidence but I guess we didn't do that great of a job. Thanks for pointing that out, Ed.
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March 28, 2012 | 11:31 AM
Well now it has come full circle. Rhonda is low income becasue she has not made the right connections or engaged in the ritualistic extortion of elected officials in order to land a plum public sector job.

If she had landed one of these unionized and civil service protected public sector jobs, she too could drive a publicly owned vehicle and give the middle finger with impunity.

Deal with it Rhonda. In this state and in this town, public servants are royalty. They receive the best retirements taxpayer money can buy, and they almost never lose their job. Certainly not for a middle finger to you, or even to their boss.

I used to be a Sears appliance repairman. If this article had surfaced and included my truck number, I would have been walked off the job by lunch. Same for Fedex, UPS and many other trade drivers out there. But Sacramento royalty plays by different rules.

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March 28, 2012 | 12:25 PM
BTW - I am about to depart to drive to the Upper penninsula of Michigan and back in about a 7 day span. 4500 miles round trip.

Just wondering, should I post a SacPress news article each time I have a notable on-road incident?
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March 28, 2012 | 8:04 PM
hard work being bitter isn't it cogmeyer? the idea that public servants are royalty is an absurd declaration at best and your supporting documentation is where? you sound like an angry uninformed teenager
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March 29, 2012 | 2:56 PM
I call it clarity. But whatever the name, it comes to me quite easily actually.
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March 28, 2012 | 12:32 PM
The City takes these sorts of complaints very seriously. Please contact Amy Williams at 808-5014 or email awilliams@cityofsacramento.org. The original picture with the license plate number will also be helpful. Thank you.
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March 28, 2012 | 1:23 PM
Ms Williams, I will email you the original photos. I believe the city will take this issue seriously and I thank you for your response and attention on this matter.

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March 28, 2012 | 1:31 PM
Sacramento Press: Thank you for the forum, for giving us all a voice, both those who agreed and those who do not. It is nice, in fact a burden is lifted to have a voice. Much respect
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edited on  March 29, 2012 | 10:10 AM
The pictures posted by Rhonda Erwin don't prove any wrongdoing on the part of the city employee. Did Ms. Erwin violate the law by using a camera while driving? Should this story be forwarded to the CHP?
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March 29, 2012 | 12:17 PM
Do you really want to play a game of chess with me? I can see the forest through the trees, if I was worried about my actions I never would have posted the article. lol. Your fastest move pocketgoper is my slowest. You couldn't even come up with this thought on your own. You read Tom's comment lol. The city is looking into the wrong doing of the driver, I really don't need to discuss this any further. This is getting old. You are dismissed.
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March 29, 2012 | 12:24 PM
For the record, I don't need photos to prove wrongdoing my word speaks for itself. The photos were to get the ID from the city truck. I am confident that not everyone is deceitful and I am confident the driver, knowing he was wrong will admit what he did. I am not after blood, just asking from this point on he respect both the city of sacramento and its residents. Everyone in city departments are not dishonest or will falsify reports...... For petes sake two comments were made and on both you attack my character and I bet you don't even know the driver. If you have a personal vendetta with me, come in the open and lets resolve it. Cause you are beginning to show your true colors (looking like of blue)
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March 28, 2012 | 1:10 PM
Rhonda:

Based on your previous postings, I have noticed that you don't like the city, but I think you accusations are one sided. You have claimed that the employee said, "F**K YOU" but what did you do? Did you cut him off? Or, worst yet - Did you give him the bird first? Most city employees I know will go out of their way and I think you are just being an opportunist here!

Lets not use this forum to slander the city or it's employees....
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March 28, 2012 | 1:30 PM
sacres, your comment is not true. I like the city of sacramento. I like many within the city of sacramento. In fact if I wanted to (and I don't have a reason to prove anyting to you) I could copy and paste many comments and a few articles where I praised the city and many within the city. LOL; I'm not surprised, you'd think I cut him off or flipped him off first. I've seen lots of road rage probably been guilty of it myself, but not in a city vehcile.... But the answer to your questions lol No, I did not cut him off or flip him off first or after or at any time. Maybe the city budget and deficits, pink slips has him stressed, who knows... You probably don't even know the man or his character and chose to attack my character. WOW it must be nice to among the protected members of society. Have a great day.
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March 28, 2012 | 1:55 PM
Rhonda:

You explanation is accepted, but my comments have nothing to do w/ being of one "class" or another.

All that said, why then not pick up the phone & call the city?

As you stated in your article, government employees while representing their agency must be in their best behavior without question, but I'm just tired of seeing these folks who are often over worked and under appreciated being slammed in the press instead of someone just picking up the phone and addressing the issue. Like in the olden days - Remember?

Take care!
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March 28, 2012 | 3:16 PM
sacres, thank you for your comment. I'm attempting to reach others who may feel voiceless or powerless… My picking up the phone- away form public view- would not have prevented someone else -- another government employee-- from displaying this type of behavior. Heck, perhaps someone in Parks & Rec might get the impression they can curse and flip off a city resident and be protected as some reading appear to condone or excuse the inappropriate behavior.

Perhaps publicly writing it will help someone else have a voice or prevent someone else from behaving inappropriately. That’s why I didn’t pick up the phone and make a call to address this issue. Contrary to popular belief, while the article details my struggles, it is really about more than myself. I often throw myself and my struggles out in public view, knowing I will be criticized, hoping that some people will see me and in turn begin to see more like me-struggling within the community divided into victims and suspects, to have a voice and have that voice deemed worthy of concern. Thank you and take care as well.
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March 28, 2012 | 2:34 PM
Where is Bill Camp?
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March 28, 2012 | 3:18 PM
Thank you all for your comments. I actually learned a great deal from writing, posting and reading the comments related to this article. It has been yet another learning experience. I wish everyone a great day.
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March 28, 2012 | 9:46 PM
So the author of this truly bizarre article though it was wise to snap pictures while driving on the freeway, thus putting those on the road around her at risk? Someone should alert the police that she's a menace on the road. I hope they take her license away
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edited on  March 28, 2012 | 11:09 PM
Tom: Actually I didn’t put anyone on the road at risk... I didn’t put myself at risk. I was very careful, watching both my speed and the road…. I held the camera in the direction of the truck as I watched the road. In fact, when I arrived at work I was surprised the photos were even captured since I wasn’t looking in the lens of the camera. lol.

You weren't there but thank you for your opinion. I guess you see me as Madea, a mad black woman racing on a freeway with a camera not watching the road but looking in the lenses of a camera snapping away lol--- that is hilarious. lol Sorry Mr Runge you are way off. I have a son whose appeal can only be done by me, I wouldn’t put his freedom or my life and or freedom (driving recklessly) at risk to take photos of the driver whose irrational behavior I expected some to condone because it was someone like me that it happened too... In fact, I did expect for some, who were not there, to make excuses for the driver and attack my character, motives, driving… So your comment is of no surprise.

I am now in contact with the city of Sacramento… and the matter is being addressed… And fortunate for me there are some (in fact quite a few) within city hall that I have met over the years who care about the concerns of city residents-- such as myself-- than it appears some city folks care. I'm just glad the city is showing unconditional love on this matter. Some of the comments I have read are down right scary. What the heck do we need a Strong mayor form of government (for complaints of potholes lol??) when some city folks go out of their way to protect city officials and afraid to hold some city officials accountable??? Scary... Have a good day
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March 29, 2012 | 1:08 PM
This article is so confusing. Is this about bad traffic? The City of Sacramento? Single mom against the world? The prison system? general Low income gripes?
This rant is all over the place. Pick one of these, and ride it out to the end. You talk about the pen being mightier than the sword? Well having a pen or sword requires some responsibility from the wielder to 'swing' at the correct target. This will save you some time and energy for the real fights.
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March 29, 2012 | 1:53 PM
Excellent point Jeremy! Kind of like the Jet Blue captain from a few days ago!
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March 30, 2012 | 6:52 AM
Jereemy, thank you for your comment. However, I will not take your advice. I don't expect you to understand but actually it is the small fights that prepare you for the bigger fights. And being all over the place allows you to not enter that bigger fight blindfolded or blinidsided since you will have learned the reaction from those who will oppose you LOL> Jeremy, lol, there was a reason I wrote it as I did, lol, but I appreciate your comment. Have a great day.

PocketGoPer- you are appearing like a stalker, does this article concern you that much, or do I concern you that much that you are still watching and reading what will be posted? LOL. Have a great day too
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March 30, 2012 | 8:57 AM
Gee Rhonda, maybe you can run to SacPress nanny Casey Kirk if you don't like any of us calling you on your ramblings or your dishonesty.
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March 30, 2012 | 9:05 AM
Curmudgeon- Thank you for your comment. I don't need to call for back up. LOL. You can call me out on anything it is okay. You are entitled to your opinion. I have no reason to be dishonest.
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April 3, 2012 | 11:31 AM
OMG Ronda, you put EVERYONE around you at risk by grabbing your camera while behind the wheel of a car. Shame on you. Your attention to revenge was much stronger than your attention to the road. There are laws just because of people like you. And that is a very good thing.
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March 30, 2012 | 8:31 AM
All I see are photographs of a city truck, are there any witnesses to corroborate the author's account?
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March 30, 2012 | 9:06 AM
Thank you. I apologize for my previous comments. I realize it is a mistake to feed the bears lol; That said, have a wonderful day
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March 30, 2012 | 11:35 AM
I am extremely satisfied with the conversation I had today with the city of sacramento regarding this article. Thank you and Kudo's to the city of sacramento. As far as I am concerned this conversation thread is over and resolved. Thank you everyone for your comments
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April 1, 2012 | 7:11 PM
I appreciate your comment. I agree the language does represent that of an imbecile. If the driver of the city truck would not have used the language their never would have been an article written. I, actually used the language of the city truck driver. Why you would assume because I am low income I chose to use the atrocious language for any other reason is actually hard for me to believe. Thank you again for your comment it enables me to see how the actions of the city driver can be dismissed by some as some would chose to see my income verses the inappropriate behavior of the driver. I wrote the article wondering if my economic status would 1) overshadow the inappropriate actions of the driver 2) cause some to dismiss the inappropriate behavior and make excuses for the driver as they attack my character. It appears for some it does. Thank you for your comment
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April 2, 2012 | 12:51 PM
The comment above has been removed as it was in violation of our terms of use.

Also, just to be clear, Rhonda did not ask me (the "Sac Press nanny") or anyone at Sac Press to remove any of the comments.

We apply our terms of use equally to all comments and do our best to review every single comment and story posted on our site.

You can see the Rules of Conduct here if you're interested:

http://sacramentopress.com/headline/190/Rules_of_Conduct
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April 3, 2012 | 11:24 AM
Ronda, how fast were you going when you entered the freeway? I simply do not let anyone into my lane unless they match my speed. It is COMMON courtesy - the the spirit of MERGING - to match the speed of your destination lane so that actual merging can take place. If you are not actually at speed, then you are not merging, you are cutting off other drivers.
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April 27, 2012 | 7:20 PM
devedsmith, I know and extend common courtesy. I understand the spirit of merging... I appreciate the driving lesson. I have been driving for for 35 years, only one accident-- as a teen over 3 decades ago. I extend common and uncommon courtesy and would let someone into my lane because I don't know their circumstaces will they lose their job, do they have a medical condition, could they have cancer, chemo.... I appreciate and thank you for your comment but I was not cutting off other drivers.
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April 3, 2012 | 11:27 AM
...oh, and for both of you by the way, way to keep your hands on the wheel and eyes on the road in traffic. Great example for all of us.
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April 27, 2012 | 7:25 PM
I'm trying to be an example for those who feel they have no voice not an example for drivers lol; Again, i kept my eyes on the road, I can walk and chew bubble gum and drive with my eyes on the road as one hand clicked the camera lol. My first car, at 16 was a stick shift. I had to take one hand off the wheel to change gears lol; people who smoke (a nasty habit I want to quit ) have to take one hand off the wheel to light it, puff, or put it out. People with music in their car CD, tape... sometimes have to take one hand off the wheel to change the music, volume... People with heaters, air conditioning sometimes take one hand off the wheel to adjust the settings... I'm sure you get my point. Again, thank you for your comment
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April 3, 2012 | 11:37 AM
Shame on Sacramento Press for posting such an isolated incident about a State worker. This happens ALL THE TIME but it's not state workers. It happens with every-day people who should not be allowed to be on the road and does happen - wait for it - every day. This article has been nothing but self-serving for the author and puts Sacramento Press in a new unfortunate light. If I could count the number of times this EXACT situation has happened to me or I have witnessed. The fact is (really) that road rage in Sacramento is nothing new and (especially with the arena being put DOWNTOWN) it will only get worse.
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April 3, 2012 | 12:34 PM
Thanks for your feedback, devedsmith.

We are an open forum and invite anyone to post articles about whatever they'd like as long as it is within our guidelines.

We had a somewhat similar article by another contributor awhile back and it was even picked up by a news station.

http://sacramentopress.com/headline/55700/Parking_Enforcement_Fail

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April 27, 2012 | 7:32 PM
Mr smith, wait for it -shame on the driver for doing what he did. And perhaps the article will ensure it will be an isolated incident. The article was not intended to be self-serving but I can see how you'd see it that way.... Again, if he was not in the city truck the article would never have been written. I could care less what he does in his own personal vehicle, and apparently the city feels the same way as I do. Thank you again for your comment. Just because it happens all the time doesn't make it right. The article was not about road rage; it was about the city worker-- on city time-- diespecting the city and heck its residents. Thank you again for the comment
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September 13, 2012 | 12:46 AM
I certainly hope they take this guys take home the truck benefit away. And if you live in the City you paid for that F you too. I hope the City of Sacramento does something special to remedy your pain. He should be fired, but a public lynching is in order.
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September 13, 2012 | 5:49 AM
If little miss Amy or the City was really takes these complaints so seriously, why did she not post the outcome?
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